Salesforce AI for Customer Service
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by www.salesforce.com
About
Salesforce AI for Customer Service leverages ML, NLP, and predictive analytics to automate responses and personalize support, integrating with business data for accurate, efficient customer interactions.
Key Features
- AI-Generated Replies and Summaries
- Integration with Business Data
- Seamless Handover to Human Agents
Use Cases
- Automating Routine Tasks
- Multichannel Support
- Knowledge Base Management
Visit Website
Access
Closed Source
Pricing
Paid
Industry
Customer Service
Tags
business-intelligencecustomer-serviceoperations-ai-agents
Superposition